Enterprise AI agents

Enterprise AI agents.
Fully managed for you.

Others sell software. Callibre is the ecosystem.

Deploy enterprise-grade AI agents under your brand — with an in-house team of prompt builders and 24/7 in-channel support handling everything behind them. The platform plus the people.

70M+Conversations
24/7In-channel support
99.99%Uptime
< 600 msResponse time
Agent operations — live
Today · Avg response 0.3s
Handled today
2,847
↑ 12%
Resolution rate
94.2%
↑ 3 pts
Booked today
312
↑ 18%
Inbound callBooking a service appointment
Booked
Rescheduling a delivery
Resolved
InstagramAnswering a product question in DMs
Answered
The Difference

Enterprise agents need more than a login.
They need a team.

This is what working with Callibre actually looks like. You close the client — everything after that happens in a Slack channel we build for you.

#yourbrand-callibre · Your team + our team, one channel
Day 1 · Kickoff & intake
Y
YouYour TeamMon 9:12 AM
Just signed a national HVAC franchise — 75 locations. They want inbound calls + bookings automated across the whole network. Pilot needs to be live by Friday. 🎉
M
MiaCallibre · Prompt TeamMon 9:14 AM
Huge! 🙌 Intake link sent — services, pricing, booking rules, escalation policy per region. Drop any call recordings and we'll match their tone. We'll run a 10-location pilot first, then roll the full network.
Workspace created — 75 location calendars connected via API
Intake completed · 40+ call recordings reviewed for tone
Day 2 · Knowledge base & prompt build
M
MiaCallibre · Prompt TeamTue 11:26 AM
Knowledge base is built and prompt v1 is drafted — booking flows, emergency dispatch, pricing objections, and location-aware routing so every caller lands on the right branch. Moving it to QA.
Knowledge base: 1,200+ services & price points across 75 service areas
Prompt v1: persona, booking logic, location routing, escalation rules
Guardrails set — no quotes over phone, per-state licensing disclaimers
Day 3 · QA & test calls
L
LeoCallibre · QAWed 2:41 PM
Ran the full test suite against v1 — 160 scenarios across regions, hours, and edge cases. Three catches patched, v2 in staging, test call link above. Have their ops team try to break it.
QA test suite · v1 → v2160/160 scenarios passing
Booking, rescheduling & cancellation flows
After-hours emergency routing
Double-booking collision — patched in v2
Cross-region caller routing — patched in v2
Price-objection loop — patched in v2
Day 4 · Launch
Y
YouYour TeamThu 5:02 PM
Their ops team spent an hour trying to trip it up across five branches. They're blown away. Ship the pilot 🚀
Pilot live across 10 locations — Thursday, a day early. Full 75-location rollout: end of next week.
Week 2 · Full rollout & always-on optimization
L
LeoCallibre · SupportThu 2:03 AM
Heads up — caught a calendar sync retry spike across the Midwest region and patched it. Zero missed calls on any branch. Nothing you need to do. 👍
M
MiaCallibre · Prompt TeamMon 10:00 AM
All 75 locations live. 🎉 Week 1 fleet-wide: 9,400 calls handled, booking rate up 18% vs their old call center. Shipped prompt v3 tuned from real transcripts. Network review in your calendar. 📈

You sent two messages. The ecosystem did the rest — intake, knowledge base, prompts, QA, launch, and every 2 AM fix since.

Software-only platforms

You get a login.

  • You write every prompt yourself
  • Support means a ticket portal
  • Docs, Discord, and good luck
  • Broken agent = your late night
  • You are the fulfillment team
The Callibre ecosystem

You get a team.

  • In-house prompt builders on your agents
  • 24/7 support inside your channels
  • Answers from engineers, not chatbots
  • Broken agent = our fix, tonight
  • Fulfillment muscle behind every deal you close
The team behind your agents

A specialist team on every agent.
Working under your brand.

In-house prompt builders, voice engineers, QA, and 24/7 support — the people who build, tune, and stand behind every enterprise agent you deploy. Your clients only ever see your brand.

Lin — Agent Architect
Theo — Voice Engineer
{ }
Sana — Prompt Designer
Bea — Workflow Lead
Kai — Integrations Lead
Iris — KB Specialist
SA
Max — Performance Auditor
Ren — Onboarding Lead
All Callibre-certified. Every team member is trained on our full build library, integration patterns, and prompt-engineering playbook before they touch a client account.
★ The team behind the platform

In-house experts.
Certified on Callibre.
Working under your brand.

No onboarding tax. No turnover risk. No learning curve on your time. The specialists building and tuning your agents have shipped Callibre deployments for months before you signed — enterprise-ready from day one, invisible to your clients.

8
Specialist roles on every account
24/7
Coverage across timezones
48hr
From kickoff to first build
100%
White-label · clients never see us

Prompt Building Team

Your agents, built with you

Every agent you deploy is backed by in-house prompt engineers who build, tune, and iterate with you. Sell the client — we help you make the agent perform.

Prompt development & revisions
Knowledge bases built from your docs & calls
QA test suites before every launch

24/7 Support, In Your Channels

No ticket portals. Ever.

Support lives where you work — your Slack, your WhatsApp, your channels. Real engineers, around the clock, in the same thread as your team.

Slack & WhatsApp native support
24/7 coverage across timezones
Engineers answer, not tier-1 scripts

The Full Ecosystem

Everything behind the sale

A fulfillment engine behind every deal you close — so you can sign clients before you've hired anyone. The full operation, not just the AI.

Proven builds for every vertical
Full migration support included
Scale without scaling headcount
What the team operates on your behalf

The platform our team
runs under your brand.

Enterprise infrastructure underneath — voice, chat, white-label, GHL-native. Our specialists own every layer. Nothing labeled Callibre. Everything labeled yours.

Voice

Voice that doesn't sound like a robot.

Our specialists tune voice, prompts, and back-channeling per client — you don't touch a knob. Sub-second response, 800+ voices, custom clones. Inbound and outbound at concurrent scale.

AJ
Inbound · Acme Home Services Live · qualifying lead
1:42
SIP provider support Multi-LLM stack Back-channeling Custom voice clones Inbound + outbound
Your Brand

White-label every layer.

Your domain. Your dashboard. Your client portal. Your billing. Even our specialists work under your brand — clients never see Callibre.

Your Agency app.youragency.com
Yours
Client Portal portal.youragency.com
Yours
Email & Notifications no-reply@youragency.com
Yours
Chat

Multi-channel chat with shared context.

Same conversation across voice, SMS, WhatsApp, Instagram, Facebook, email, and live chat. Our team wires the routing per client — handoff happens without your customer re-explaining who they are.

WhatsApp
Instagram
Facebook
SMS
Email
Live Chat
★ Native Integration

Built for HighLevel
from day zero.

Snapshots install. Workflows trigger. Calendar, contacts, and opportunities sync. Our team owns the deployment per sub-account — your GHL-trained operators don't have to learn a parallel universe.

Snapshot install across all sub-accounts
OAuth + agency-level workspace auth
Workflow triggers + AI agent actions
Calendar, contacts, opportunities sync
White-label inside the GHL marketplace
Pass-through billing through your agency stack
Voice AI
Workflows
Calendar
GHL
Platform

Enterprise agent infrastructure.
Handled end to end.

Build, test, deploy, and observe enterprise-grade AI agents from one platform — with our team working alongside yours at every step, under your brand.

01 Build 02 Test & Observe 03 Review & QA
Visual Agent Builder

Configure, test, launch.

One control panel for your entire agent — persona, knowledge base, tool integrations, guardrails, and escalation rules. No code required.

Agent builder — persona, knowledge base, tools, and guardrails in one panel
Flow Builder

Visual conversation flows.

Map qualifying logic, branching paths, tool calls, and booking flows as connected nodes you can see, test, and edit.

Flow builder — qualifying logic and booking flows as connected nodes
Testing & Observation

Monitor every interaction.

Score conversations in real time and inspect every tool call, API payload, and decision your agent makes — before your client ever asks.

Conversation intelligence — live scoring, intent, sentiment, and resolution
Conversation intelligence
Tool execution — every tool call and API payload inspected
Tool execution
Call Review & QA

AI summaries, transcripts, and playback.

Every call gets an AI summary, full transcript, and cost breakdown. Filter, replay, and QA every conversation — down to cost per booked appointment.

Call analytics — calls, cost per booked appointment, sentiment, and hangup reasons
In-House Infrastructure

Providers go down.
Your agents don't.

Callibre runs on our own in-house LLM and our own hosting — not on someone else's API. When OpenAI or Anthropic have an outage and half the AI industry goes dark, your agents keep talking like nothing happened.

OpenAIOutage
AnthropicOutage
Callibre LLMStill running
In-house models · in-house hosting · zero dependency on third-party AI providers
Intelligence
Callibre LLM — in-house, self-hostedOpenAI · optional routingAnthropic · optional routing
Hosting
Callibre in-house infrastructureMulti-region redundancy99.99% uptime SLA
Telephony
TelnyxTwilioSIP trunkingNumber porting
Voice
800+ voicesCustom voice clonesMultilingual
Integrations

Plugs into the
stack you already run.

Native integrations across telephony, LLMs, CRM, calendars, and support tooling. 50+ live today — and our open API handles whatever else your stack throws at it.

Twilio
Telephony
Telnyx
Telnyx
Telephony
HighLevel
HighLevel
CRM · Native
HubSpot
HubSpot
CRM
OpenAI
LLM
Claude
Claude
LLM
OpenRouter
LLM Router
cal.com
cal.com
Calendars
Calendly
Calendly
Calendars
Gleap
Support
Zendesk
Zendesk
Support
50+
Integrations live
Full coverage across
Telephony LLM providers CRM Calendars Support tools Knowledge bases Analytics Webhooks · Open API
Why Callibre

They sell software.
Compare the ecosystem.

How Callibre stacks up against the other voice-AI platforms — across channels, persistent memory, managed delivery, and blended price.

FeatureCallibreRetellVapiSynthflowBlandSierraDecagonSoundHound
Built forIn-house teamsDevelopersDevelopersNo-code teamsEnterpriseEnterpriseEnterpriseVoice verticals
Voice, SMS, WhatsApp & chatVoice + chatVoice + chatVoice + chatVoiceVoice + chatVoice-first
Persistent cross-channel memory
Fully managed, no codePartialPartialServices-ledEnterprise buildCustom builds
Blended voice rate$0.07/min$0.07–0.31$0.05 + add-ons$0.15–0.24$0.11–0.14 + feeCustomPer-resolutionCustom

Competitor pricing and capabilities reflect each company's publicly published information and may change. Comparisons focus on the in-house, multi-channel use case.

Already on one of these? Migration support included.

Our team ports your prompts, knowledge bases, phone numbers, and workflows over — rebuilt, QA-tested, and live before your old contract ends. You don't lift a finger and your clients never notice the switch.

Industries

Enterprise agents for
every client vertical.

Every business talks to customers differently. Callibre agents adapt to your clients' workflows, terminology, and compliance requirements — built and tuned by our team, out of the box.

Auto Dealerships

Bookings, service reminders, and lead follow-up across every location.

Real Estate

Qualification, property info, and showing scheduling on demand.

Healthcare

Scheduling, intake, and reminders that cut no-shows by up to 40%.

Insurance

Claims intake, policy questions, and renewal outreach — routed right.

Home Services

Dispatch, booking, and quotes. Never miss an after-hours call.

Call Centers

Volume spikes, after-hours, and tier-1 deflection at scale.

E-commerce

Order status, returns, and abandoned-cart recovery on autopilot.

SaaS & Tech

Onboarding, support, and churn prevention. L1/L2 resolved instantly.

Hospitality

Reservations, guest support, and concierge — multilingual, 24/7.

Education

Enrollment, tours, and student support without the queue.

Every vertical ships with the full channel set — voice, SMS, WhatsApp, and live chat included. Already running on HighLevel? It plugs in as one native integration.

Security & Trust

Enterprise-grade security,
built to pass their review.

Enterprise agents get enterprise scrutiny. The controls their security team asks about — spelled out, not buried in a badge wall. Encryption, access control, and signed agreements at every layer.

01

Encryption everywhere

AES-256 at rest, TLS 1.3 in transit. Keys managed and rotated — recordings and transcripts never stored in the clear.

02

Access control

Role-based permissions for every team, agent, and integration. SSO / SAML and SCIM provisioning available for enterprise.

03

Audit & governance

A complete, exportable trail of every access and change — wired into your SIEM or pulled on demand for review.

04

Data residency & retention

Configure retention windows and region controls to match policy. Delete on a schedule or on request.

05

Contracts for regulated work

Signed MSA, DPA, and BAA available — so legal and procurement can clear your clients for healthcare, finance, and beyond.

06

Resilience by design

99.99% uptime SLA with multi-region failover and a priority call queue. Peak volume never drops a conversation.

AES-256 · TLS 1.3 SSO / SAML / SCIM RBAC Exportable audit logs BAA / DPA / MSA Data residency 99.99% uptime SLA
Pricing

Pure, itemized usage.
Zero markup games.

Build your exact cost per minute below — orchestration, model, telephony, and add-ons, every layer itemized. Platform pricing scales with you from first deployment to enterprise volume — talk to sales for a quote shaped to your rollout.

Monthly voice minutes5,000 min
Language model
Telephony
Add-ons
Your cost per minute
$0.105 / min
Estimated monthly usage$525
Talk to sales
Estimates only. Usage is billed on top of your platform plan and excludes client account and phone number fees (number rental, A2P registration). Short-call duration minimums and certain telephony pass-through charges may apply. Bring your own SIP trunk for $0/min telephony.
FAQ

Frequently asked questions.

Everything a partner has asked us at least three times.

We join your Slack or WhatsApp. When something needs fixing, you message the same thread your team already works in and a Callibre engineer responds — 24/7, across timezones. No ticket portal, no queue number, no "have you tried the docs."

No. Our in-house prompt building team builds and tunes agents with you — from first script to ongoing optimization as your client's volume grows. You focus on selling and the client relationship; the ecosystem handles the craft.

Full conversations — from understanding intent and pulling information to completing tasks like booking appointments, creating tickets, qualifying leads, and updating your CRM. Agents escalate to humans only when configured to do so.

Voice, SMS, WhatsApp, Instagram, Facebook, email, and live chat — with the same conversation and context shared across all of them. Handoff between channels happens without your customer re-explaining who they are.

Real. Your domain, your dashboard, your client portal, your billing, your support tickets. Callibre is invisible at every layer your clients see — not a logo swap with someone else's URL underneath.

No. Sub-second response, 800+ voices, custom clones, and back-channeling tuned per client. Voice quality is the reason partners switch — and the reason their clients stay.

Usage is fully transparent — orchestration, model, and telephony itemized per minute with no markup, exactly as shown in the calculator. Platform pricing scales with the size of your deployment, from first client to enterprise volume. Talk to sales and we’ll shape a quote to your rollout.

Nothing your clients will notice — because your agents don’t run on them. Callibre runs its own in-house LLM on its own hosting. Third-party models like OpenAI and Anthropic are available as optional routing, but they’re never a dependency. On telephony we run Telnyx and Twilio with redundancy between them. When the AI industry has an outage day, Callibre agents stay on the phone.

Guardrails, grounded knowledge-base retrieval, and escalation rules are configured per agent. Every conversation is scored and inspectable — you can QA every tool call and decision the agent makes.

You keep your clients. Contact data, conversation logs, and workflows export cleanly. Your client relationships are yours — no hostage-data tactics.

Not hard — because you don't do it. Migration support is included: our team ports your prompts, knowledge bases, phone numbers, and workflows, rebuilds them on Callibre, and QA-tests everything before cutover. Most migrations run in parallel with your existing setup so there's zero downtime.

Your workspace is live on day one. Most partners deploy and bill their first client inside two weeks — our team builds alongside you from day one, drawing on agents we’ve already proven in your vertical.

The Move

Enterprise agents, without
the enterprise headcount.

Book a 30-minute call. We'll show you a working enterprise agent in your use case — and introduce you to the team that will be in your Slack the day you sign.

No commitment required Response within 24 hours Free migration from your current platform